Reference

Terms & Conditions That Protect Your Play

When you open an account with tanam4d, you're agreeing to how we operate—how deposits and withdrawals work, how we handle your data, and what you can expect from…

Account ownership and verificationDeposit and withdrawal processesFair play and game integrity
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tanam4d Terms & Conditions That Protect Your Play
NEED HELP

How to Reach Us About Your Terms

Our support team answers questions about account rules, terms and your rights.

Live Chat Open the live chat widget in the lobby during operating hours.
Email Support Write to support with your account email and a description of your terms question.
In-App Help Navigate to Settings, then Help & Terms.
YOUR DATA & SECURITY

How We Safeguard Your Account and Information

Your account security and data privacy sit at the centre of these terms. We encrypt your login credentials and payment details using industry-standard protocols, and we never share…

Data Encryption

All logins, deposits and withdrawals flow through encrypted channels.

Account Verification

We verify your identity when you open your account and confirm your withdrawal address before payouts clear.

Session Security

Your session expires after 30 minutes of inactivity. Log back in to resume play on any device—mobile, tablet or desktop.

Data Retention

We keep account records, transaction history and game logs for seven years to comply with local regulations and resolve disputes.

Access Your Data

Request a full copy of your account data anytime through the account menu.

Report a Problem

Spot unauthorized activity or suspect fraud on your account? Contact support immediately through chat or email with your concern and…

Your Questions About Terms & Conditions Answered

Account violations—like using false identity details, attempting fraud or abusing bonuses—result in account suspension and forfeiture of any balance. We investigate each case and can report serious breaches to relevant authorities. You'll receive written notice of the violation and suspension reason.

Yes. You can update your email, phone number and payment method from Account Settings. Some details—like your identity name and date of birth—cannot be changed once verified. Contact support if you need to correct verified details for a legitimate reason.

If we close your account for policy violation, we'll notify you in writing with the reason. You can dispute the closure through support within 14 days. If we close your account for business reasons, we'll give you 30 days' notice and process any balance as a withdrawal to your registered payment method.

These terms apply as long as your account is active. If we update the terms, we'll notify you by email and in the app at least 7 days before the change takes effect. Continued play after the notice period means you accept the new terms.

No. Each account must be opened and used by one person in their own name. Sharing logins or letting someone else play on your account violates these terms and may result in suspension and loss of balance.

You must be of legal age to play in your region. When you open an account, you confirm you meet this requirement. We may ask for proof of age at any time. Accounts opened by underage users are closed immediately and balances forfeited.

Report disputes within 7 days of the event through live chat or email with your account details and game ID or transaction reference. We'll review game logs and transaction records, then respond within 48 hours with our findings and any resolution or explanation.

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